Terms of Service

These Terms of Service ("Terms") govern your use of the SEO By Ganesh website and its authorized service pages, and any search engine optimisation, Google Ads, website development, analytics, consulting, or related digital marketing services we provide. Website use is subject to the website-related provisions of these Terms. You accept the service-related provisions when you sign or approve a proposal, quotation, statement of work or order, make an agreed payment, or otherwise authorize us in writing to begin the work.

1. Service Agreement and Scope

The exact scope, deliverables, timeline, fees, reporting schedule, and payment milestones for a project will be stated in the applicable written proposal, quotation, statement of work, or email confirmation (the "Project Agreement"). If a Project Agreement conflicts with these Terms, the Project Agreement will control for that project.

Work not expressly included in the Project Agreement is out of scope and may require a revised timeline and additional written approval of fees.

2. Client Responsibilities

To help us deliver the agreed services, you agree to:

• provide accurate business, billing, product, and contact information;
• provide timely access to websites, hosting, analytics, advertising, and other required accounts;
• review and approve content, budgets, campaigns, designs, and technical changes within the agreed time;
• ensure that your claims, offers, products, services, trademarks, and supplied content are lawful and accurate; and
• maintain secure access credentials and promptly notify us of suspected unauthorised access.

Delays in access, approvals, content, payment, or feedback may extend delivery dates and affect campaign performance. You remain responsible for final approval of public-facing claims, prices, offers, and regulated-industry content.

3. Fees, Taxes, and Payment

Service fees, due dates, taxes, and payment milestones are set out in the Project Agreement. Unless otherwise agreed in writing, invoices are due on the date stated on the invoice. We may pause work, campaign management, support, or delivery when an undisputed payment is overdue.

Advertising spend, hosting, domains, software subscriptions, stock assets, plugins, and other third-party charges are separate from our service fees unless the Project Agreement expressly says otherwise. Google Ads and other media spend is normally billed directly by the platform to the client.

4. Google Ads and Third-Party Platforms

You authorise us to access and manage the agreed advertising and analytics accounts solely for the approved services. The client should remain the owner or primary administrator of its business accounts wherever the platform permits.

Campaigns, ads, landing pages, billing profiles, and business information must comply with the applicable platform policies and laws. Google and other platforms independently control ad reviews, advertiser verification, billing, account access, disapprovals, restrictions, and suspensions. We cannot guarantee approval, continuous ad delivery, account reinstatement, or any particular platform decision.

You must provide accurate legal, business, billing and advertiser-verification information. We will not knowingly use cloaking, false identity information, misleading claims, duplicate accounts intended to bypass enforcement, or other methods intended to circumvent platform policies or suspensions. We may pause or decline instructions that appear unlawful, misleading, unsafe, unverifiable, or contrary to platform policies.

5. SEO, Advertising, and Performance Disclaimer

We apply professional judgement, available data, and accepted optimisation practices, but search rankings and advertising outcomes depend on factors outside our control. These include search-engine and platform changes, competition, market demand, auction conditions, website quality, pricing, offers, sales follow-up, budgets, and client approvals.

Unless a specific written performance term is included in the Project Agreement, we do not guarantee a particular ranking, traffic level, number of leads or sales, cost per lead, conversion rate, Quality Score, return on ad spend, or revenue result. Forecasts, audits, estimates, case studies, and past results are informational and are not guarantees of future performance.

6. Changes, Approvals, and Testing

You authorise us to make the changes reasonably required for the approved scope. Material campaign, budget, design, content, or production changes will follow the approval process in the Project Agreement. Testing may involve different copy, layouts, audiences, bids, landing pages, or conversion events; test results may vary.

7. Intellectual Property

Each party retains ownership of materials, trademarks, data, software, methods, templates, and know-how it owned before the project. After full payment, the client receives ownership of the final custom deliverables expressly identified as client-owned in the Project Agreement.

SEO By Ganesh retains ownership of pre-existing and reusable tools, code libraries, processes, frameworks, templates, and general know-how used to create the deliverables. Third-party assets, fonts, software, plugins, APIs, and platform content remain subject to their respective licences and terms. You confirm that you have the necessary rights to all materials you supply to us.

We will not publicly identify you as a client or publish confidential campaign data, testimonials, logos or detailed case-study results without your permission, except for material you have already made public or where disclosure is required by law.

8. Confidentiality and Account Security

Each party will use reasonable care to protect non-public business, campaign, customer, access, and technical information received from the other party and will use it only for the agreed services, legal obligations, or authorised support. This does not cover information that is public through no breach, already lawfully known, independently developed, or legally required to be disclosed.

9. Data and Privacy

Our collection and use of website and lead information is described in our Privacy Policy. Each party is responsible for the privacy notices, permissions, consent, retention, and security obligations that apply to the data it controls.

When you ask us to configure forms, analytics, advertising audiences, call tracking, conversion measurement or customer-data features, you are responsible for ensuring that the underlying data was collected lawfully and that required notices, permissions and consent choices are available. Please do not provide sensitive personal, payment-card, identity or account-credential information unless it is necessary, authorized and transferred through an agreed secure method.

10. Cancellation, Suspension, and Refunds

The cancellation notice period and any refund terms in the Project Agreement will apply. If no specific written term exists, either party may end ongoing services by written notice, but the client remains responsible for work completed, approved milestones, committed costs, and non-refundable third-party charges up to the effective termination date.

Any prepaid amount for work not yet performed will be reviewed after deducting completed work, committed resources, approved expenses, and non-refundable charges. We may suspend or end services for material breach, non-payment, unlawful instructions, abuse, security risk, or repeated platform-policy violations.

Cancellation requests must be sent in writing to the contact email below. Advertising spend and amounts billed directly by Google or another third party are controlled by that provider and are not refundable by SEO By Ganesh.

11. Website Use

Website content is provided for general information and does not replace legal, tax, financial, or other regulated professional advice. You may not misuse the website, attempt unauthorised access, disrupt its operation, introduce malicious code, scrape it in a manner that harms the service, or copy protected content for commercial use without permission.

12. Third-Party Services and Availability

Our work may rely on hosting providers, search engines, advertising networks, analytics tools, APIs, communication services, and other third parties. We are not responsible for their outages, policy changes, data delays, price changes, security incidents, or discontinued features. We do not promise that the website or any third-party integration will be uninterrupted or error-free.

13. Limitation of Liability

To the maximum extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, punitive, or consequential loss, including lost profits, lost revenue, lost opportunities, or loss of data, arising from the services. SEO By Ganesh's total aggregate liability for a claim will not exceed the service fees paid to us for the affected service during the three months immediately before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Governing Law and Disputes

These Terms and the applicable Project Agreement are governed by the laws of India. The parties will first attempt in good faith to resolve a dispute through written discussion. Subject to applicable law, the courts in Visakhapatnam, Andhra Pradesh, will have exclusive jurisdiction.

15. Changes to These Terms

We may update these Terms to reflect changes to our services, business practices, or legal and platform requirements. The revised version will be posted on this page with a new "Last updated" date. Changes do not retroactively alter a signed Project Agreement unless both parties agree in writing.

16. General

These Terms and the applicable Project Agreement form the entire agreement for the relevant services and replace earlier discussions about the same scope. If a provision is found invalid or unenforceable, it will be limited or removed only to the extent necessary and the remaining provisions will continue. A delay in enforcing a right is not a waiver of that right.

Approvals, notices and agreements may be exchanged electronically through the email addresses or communication channels used for the project, subject to applicable law. Headings are included for convenience and do not change the meaning of these Terms.

17. Contact Us

Questions, notices or cancellation requests concerning these Terms may be sent to:

SEO By Ganesh
Flat No 502, Siri Castle, Midilapuri VUDA Colony,
PM Palem, Madhurawada, Visakhapatnam,
Andhra Pradesh – 530048, India
Email: contact@seobyganesh.com
Phone: +91 81259 95570